Select Traveler 2024

Buffalo Niagara, NY, March 17-19, 2024

Select Traveler Conference 2024


The nation’s leading organization for Loyalty Program Directors.


Buffalo Niagara, NY : March 17-19, 2024


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Conference Benefits

Meet New Group Travel Planners.
Network with Your Peers.
Speakers with Cutting Edge Topics.
Sales Sessions for Your Destination Partners.


Select Traveler Conference is the nation’s leading organization for Loyalty Program Directors including 3,000 banks and financial institutions nationwide. These institutions have discovered that their efforts in developing senior deposit and travel clubs produce great results and loyal customers. And this is great news for the travel industry. Loyalty Clubs are generating a new sales market and providing great opportunities for travel companies, destinations and suppliers that want new group sales. At Select Traveler Conference – we promise to lead a new generation of group travelers to the forefront of the travel industry.

Conference Schedule

Sunday, March 17, 2024

12:00 to 6:00 PM : Conference Registration

Welcome to Select Traveler, meet the Red Coat Staff that will take care of you for the next three days. Visit the Mall to learn of innovations that improve your business and network with delegates!

12:00 to 5:00 PM : Know Your Sponsors

1:45 to 3:45 PM : STC Buyer Breakout Session

Delegates meet in roundtable discussions with club directors to find solutions to the questions all programs face. This session generates ideas for dozens of program directors on better serving their members and creating loyal customers.

5:00 to 5:05 PM : Conference Kickoff Welcome

5:05 to 5:35 PM : Speaker

6:30 to 8:30 PM : Opening Reception & Entertainment

Dinner and Entertainment along with some surprises that our host has in store for us. This event is always a top rated function with the Select Traveler Delegates.

Monday, March 18, 2024

8:00 AM : Sponsored Breakfast

Start your day with friends and new tour product knowledge.

9:00 to 9:40 PM : Educational Seminars

Update on the latest in group travel loyalty programs and trends. 

9:45 AM to 12:15 PM : Marketplace I

Networking at its best. Loyalty program directors and the travel industry come together in business sessions to build relationships.

12:15 to 1:15 PM : Sponsored Lunch

Featuring entertainment from a tour destination. Network with club directors and travel industry delegates.

1:30 to 4:00 PM : City Sightseeing Tours

Enjoy a tour of our host city—experiencing it like no other. Travel Industry joins with Group Travel Planners for further time to solidify relationships.

7:00 to 9:30 PM : Area Sponsored Dinner

Tuesday, March 19, 2024

8:00 AM : Sponsored Breakfast

Get knowledge from around the world and entertainment.

9:00 to 9:25 AM : Destination Spotlights

Learn about the hottest travel destinations today!!

9:25 to 9:35 AM : Sponsor Auction

9:45 AM to 12:15 PM : Marketplace II

Business networking at its best. Loyalty Travel directors and the travel industry come together in 6 minute business sessions to build business relationships

12:15 PM : Closing Social

2:00 PM : Shuttles Depart



Welcome to our Help Center. Whether it’s registration, travel, conference planning or something else – you’ll get answers here. Not finding what you're looking for? Just call 800-628-0993 or contact our team...

Registered, Have Questions >

Inquiry Before Registering >



Welcome to our Help Center. Whether it’s registration, travel, conference planning or something else – you’ll get answers here. Not finding what you're looking for? Just call 800-628-0993 or contact our team...

Registered, Have Questions >

Inquiry Before Registering >



NOW — Travel Industry Make Hotel Reservations.
NOW — Meeting Planners Make Hotel Reservations through SMMC Office.
February 14 — Request Email Link for Profile Details
March 1 — Last Link for Profiles Live and Ready to Complete
March 1 — Appointment Selection Begins
March 3 — Travel Information to STC office
March 5 — Appointment Selection Ends
March 5 — Registration after this date can limit appointment opportunities. Call our TEAM MEMBER at 800-628-0993 for details how best serve last minute registrants.



Chateau on the Lake Resort Spa & Convention Center, PH: 888-333-5253
415 N. State Hwy. 265, Branson, MO 65616

Travel Planner — Room and tax included in registration fee for March 27 & 28 ONLY. Incidentals are not included. A valid credit card and id will be requested upon check in. Reserve room nights thru the ST office ONLY, including pre or post nights to receive your meeting planner rate by contacting our Team at 800-628-0993. Call with any questions.

Travel Industry — Hotel room reservations, taxes and incidental charges are your responsibility. In order to secure the Industry Rate of $139 per night contact the Conference Hotel BY FEBRUARY 24, 2023 and reference the Select Traveler Conference for your discounted rate or Register @



Buffalo Niagara International Airport (BUF)

Shuttle service provided complimentary by Visit Buffalo Niagara to Conference Hotel — March 16 at 11:00 AM, 1:00 PM and 4:00 PM, March 17 at 10:00 AM, 1:00 PM and 3:00 PM. Travel time from Airport to Conference Hotel is approximately 70 minutes. Please allow time when planning air reservations for flight, baggage pickup and transit to the hotel.

Return shuttle service to the Airport — March 19 departs at 2:00 PM. To ensure proper transportation, baggage check in and of course TSA, please make departing flights for after 4:30 PM.

Alternative Transportation Services — All major rental car agencies service the Airport areas. Car ride sharing is also available however we recommend pre booking to ensure the best option and price. If you need help in choosing alternative transportation, please Contact our Team at 800-628-0993.



Travel Planners and Travel Industry delegates meet for one-on-one discussions for potential business opportunities and appointment generated marketplace. Network with travel planners and travel industry from around the country that can increase your knowledge and business.

For ease, the Travel Planner is seated in a booth and the Travel Industry will move between appointments. Appointments will be at 6-minute intervals.



RECEPTION & ENTERTAINMENT — Start the Select Traveler Conference (STC) off with great food & entertainment from our HOST
MARKETPLACE SESSIONS — Business starts here. Delegates come together to begin or enhance business relationships.
DINING EVENTS — Meal functions bring together all guests of the Select Traveler Conference to meet new friends and develop relationships. ALL Conference delegates are welcome, there are no Travel Planner only events at STC.

MARKETING — Digital Delegate Registry to follow up with all attendees.

HOTEL — Room and taxes for March 27 and 28 are included.

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